Frequently asked questions
Where can I examine and order window coverings from JASNO?
JASNO sells its products via selected dealers. They have product and colours samples in their showroom, and can advise you in detail on all the options available. In our dealer locator, quickly find a JASNO dealer near you. It is also possible to visit the JASNO showroom. The showroom is not a sales outlet, but is the ideal place to examine our range, and receive advice.
What are the opening hours of the showroom?
The JASNO showroom in Eersel is open from Monday to Friday between 09.00 to 17.00 hours. JASNO regularly organises special Sunday opening hours for consumers interested in JASNO window decorations. On these Sundays, you are welcome to visit the showroom for advice about JASNO products between 11.00 and 16.00 hours.
What is the delivery time?
From the moment JASNO receives the order, the delivery times are:
- shutters and blinds approx. 10-12 weeks
As standard, shutters and blinds are transported by train.
What explains the price difference between different suppliers?
There are numerous factors that influence the price of shutters and blinds. For example:
- the shape of the window;
- the material, such as the type of wood used;
- the (paint) finish;
- the operating mechanism;
- the service from the supplier.
It is good to look at products from different manufacturers. Make sure you are not comparing apples with oranges. There are huge differences in quality.
Does JASNO hold special offers/promotional campaigns?
JASNO does not hold special offers/promotional campaigns. This means our prices are guaranteed to be the same, everywhere. The prices charged by JASNO are excluding travel and fitting costs. For details ask your dealer.
Does the price include fitting?
The prices charged by JASNO are excluding travel and fitting costs. For the exact costs, we advise you to get in touch with a dealer near you.
What options can you offer for a tilt-and-turn window?
You can excellently combine a tilt-and-turn window with JASNO shutters. There are two options for fitting shutters: On the tilt-and-turn window or in front of the tilt-and-turn window.
It is also possible to fit our blinds on the wall.
How child safe are window decorations from JASNO?
JASNO gives high priority to child-safe window decorations. Children can become entangled in the loop of draw cords and chains used to operate the window covering. For that reason, our products are protected in a variety of ways, to prevent this risk.
How do I clean shutters and blinds?
JASNO shutters and blinds are very easy to maintain. Dust and mild soiling can be easily removed with a feather duster or Swiffer. More stubborn dirt can be removed with a slightly damp cloth. Avoid the use of aggressive cleaning agents, which can damage the paint. Our YouTube channel features a series of short films about cleaning our products.
How does the JASNO app work?
The JASNO App for iPhone, iPad2, iPod Touch and Android visualises what shutters and blinds could look like in the windows of your home.
Take a photograph with your telephone or select a photograph from your album in the app; on the photograph mark the corner points of the window/door/passageway or cupboard, enter the width, select shutters or blinds and they will appear in the marked field.
You can then make a series of alterations: change the colour of the shutters or blinds, the number of panels, the operating system or the louver size. You can also fit multiple shutters or blinds in a single photograph, to create the total look.
Finished your adjustments? The photograph can now be stored in your photo gallery, mailed or shared via social media.
Are JASNO products covered by a warranty?
As standard, you enjoy a three-year warranty on manufacturing errors and paint discolouration on shutters and blinds.
When the products are delivered, they are accompanied by a code. Register this code on the website, for additional extended warranty.
Can I use JASNO products in the bathroom?
Shutters and blinds are ideally suited for use in the bathroom.
Aqualine shutters and wooden blinds from JASNO give your bathroom a magnificent appearance, creating the delightful relaxed sense of wellness in such an attractive room.
Splash water proof is the number one characteristic of Aqualine shutters, making them the ideal window decoration for damp rooms such as the bathroom. These shutters are produced from a high-quality plastic. Thanks to the material, Aqualine shutters are the perfect solution for windows in damp rooms. These splash water proof shutters are available in a variety of atmosphere-enhancing paint colours and are suitable for the most unusual window shapes.
Do you prefer Primewood shutters in the bathroom? These shutters are also suitable for damp rooms. Make sure the room is well ventilated, or the warranty entitlement will expire.
Blinds are treated with a special paint or oil finish. That's why they are perfectly suited for use in the bathroom or wellness room. However, they should not come into direct contact with water, although they can withstand condensation!
Frequently asked questions about JASNO Shutters
What are shutters?
Shutters are indoor window coverings with adjustable louvers. Do not confuse them with blinds or louver doors. The difference between shutters and blinds is that the louvers of blinds can be raised and lowered with a cord, while the louvers on shutters are mounted in a frame. The biggest difference between shutters and louver doors is that although louver doors also have louvers, unlike on shutters they are not movable. On the other hand, it is possible to order shutters with fixed louvers.
What should I look out for when purchasing shutters?
There are huge differences in the quality of shutters. Are you thinking of buying shutters? Then at least consider the following points:
- Hinges. JASNO supplies all its shutters as standard with countersunk hinges.
- Paint. JASNO uses scratch and impact-resistant furniture paint with UV blockers. The shutters receive several coats of paint.
- Warranty. 3-year warranty for manufacturing errors and paint discolouration; following registration on the warranty website, this is extended to 4 years.
Can I purchase shutters via my mortgage?
What is the blackout effect of shutters?
JASNO shutters are made from panels in which the louvers close very tightly. Nonetheless, tiny cracks remain between the louvers through which light can penetrate. Our shutters are finished with countersunk hinges. As a result, the gaps between the panel and the frame on JASNO shutters is less pronounced than with shutters made using surface-mounted hinges. JASNO shutters are always made to measure, and manufactured and fitted millimetre precise. To see for yourself the blackout effect of shutters, try visiting one of our dealers or the JASNO showroom in Eersel.
How do I operate the shutters?
The louvers on shutters can be operated in two ways. With an operating rod on the shutter louvers, or on shutters with no operating rod via the silentview remote control. The louvers without an operating rod are connected together by a mechanism in the side stile of the panel.
There are also various options for opening the panels, ranging from a folding rail to a hinged panel. The choice depends on the fitting method.
How are shutters attached?
Shutters can be attached in several different ways. On the wall, in the window opening, or on the window frame. When a dealer pays you a visit to measure the shutters for fitting, he will discuss which option best suits the window and your wishes.
How do I clean shutters?
Shutters are very easy to maintain.
Dust and mild soiling can easily be removed with a feather duster or Swiffer. More stubborn dirt can be removed with a slightly damp cloth. Avoid the use of aggressive cleaning agents because they can damage the paint.
What is the difference between the various types of shutters?
The largest differences between the shutters from JASNO relate to the material used.
We manufacture our Aqualine shutters from highquality plastic, making the shutters splash water proof. Aqualine shutters are therefore perfectly suited for use in damp rooms such as bathrooms, wellness rooms and kitchens.
Our wooden Primewood shutters are also finished with moisture-resistant paint and can perfectly well be used in a bathroom or kitchen, but they must not come into direct contact with water.
Can the different shutter types be combined?
Absolutely. The colour collections of the shutters match perfectly. In other words, you can easily combine different types of shutters in the same home or even the same room. We do not recommend using different types of shutters in a single window opening because of minor differences in design.
Are Primewood shutters more sustainable than Aqualine shutters?
Primewood shutters are manufactured from sustainable Paulownia wood, a light but solid wood variety suitable for any window shape.
Aqualine shutters are also a sustainable choice. Aqualine shutters are made from high quality plastic. This strong window covering lasts for years.
In what colours are shutters available?
What shutters can I best use in my bathroom?
Aqualine shutters are the best for use in the bathroom. Splash waterproofness is the number one characteristic of these shutters, making them ideally suited for damp rooms. These shutters are produced entirely from a high-quality plastic.
Aqualine shutters are available in a variety of atmosphere-enhancing paint colours, and are suitable for the most unusual window shapes.
In other words, the ideal window decoration for the bathroom!
Which shutters can I best use in my kitchen?
The shutters from JASNO are treated with a special paint. This makes the shutters moisture-resistant and ideally suited for use in a kitchen window. These shutters can cope perfectly with condensation and the occasional splash of water. However, the wooden shutters should not come into direct contact with water. The splash waterproof Aqualine shutters produced in a high quality plastic can cope with direct contact with (splash)water.
Can I fit shutters in a bay window?
Absolutely. Bay windows and conservatories are the lightest places in your home and you want to keep it that way. Nonetheless, there are times when privacy is needed, too. This makes shutters the ideal solution. Easily decide for yourself the amount of light you let in. Shutters are made to measure and fit any bay window or conservatory.
Bay windows with stained glass can also be beautifully covered with shutters. Whereas with curtains the stained glass is covered, too, shutters can be installed below the stained glass windows, so you only cover the transparent windows. This means you can continue to enjoy the stained glass window effect!
Can I also use shutters outside?
Unfortunately this is not possible. Our products were developed exclusively for indoor applications.
Can shutters also be fitted on roof windows or tilt-and-turn windows?
For roof windows, we supply shutters in the standard sizes for the best-known brands Velux, Fakro and Rooflite. Our shutters can also be fitted on tilt-and-turn windows, either on the window itself or in front of the window. This makes them a better fit for the window than for example curtains.
Can shutters also be fitted on Roto roof windows?
Yes, shutters can also be fitted on Roto roof windows. To order, contact the nearest dealer.
Can I use shutters as cupboard doors?
Absolutely! Thanks to their excellently ventilating properties, shutters in fact form the ideal cupboard doors for example for walk-in cupboards. Whether large or small, cupboard doors from JASNO are always made to measure. It is even possible to fix the louvers, or to opt for a closed panel section, without louvers. This is known as a raised panel.
Can I create a room divider using shutters?
Any room can be simply divided up with a room divider. Shutters (and our vertical louvers) are ideally suited to this purpose. With the adjustable louvers and removable panels, the divided rooms can be easily rejoined, or re-separated.
How do I clean the windows behind the shutters?
The shutter panels can always be slid aside, or turned away from the window. This depends on the way in which the shutters are fitted. Watch this film to see how easily windows can be cleaned, behind shutters.
What louver widths are available?
Shutters from JASNO are available in four louver widths, namely S: 63 mm M: 76mm, L: 89 mm and XL: 114 mm.
Can I replace a louver in my shutter?
When installing your shutters, the fitter will have left a number of spare louvers. If it becomes necessary to replace a louver, consult the relevant guide, via the links below. You can of course also contact your JASNO dealer where you purchased the shutters.
What is the maximum height for shutters?
We produce shutters up to a height of 337 cm. For additional rigidity, depending on the height, shutters are provided with one or two mid joints.
Is your window higher than 337 cm? Or do you want to be able to slide back and operate panels separately? Then simply opt for double-hung shutters: two rows of shutter panels one above the other. Via this option, we can provide shutters on windows higher than 337 cm. Our specialists can offer you all the advice you need about the options for shutters that ensure a perfect finish in your window!
What is the maximum shutter width available?
The maximum width of a single shutter panel is 106 cm. Is your window wider? In that case, multiple panels are placed alongside one another. In this way, your windows can be fitted with shutters with one, two or more panels. The number of panels for your shutters will be adjusted to the specified width: we always guarantee two equal halves.
If your window is wider than 250 cm, you will need a rail system to guide the shutters. JASNO offers a range of subtle rail systems for shutters. A rail system is also a practical and attractive solution for shutters on sliding door or French windows!
Can I see in advance what shutters would look like in my window?
On social media and on our inspiration page, you will see numerous examples of our shutters. You may find a picture that matches the situation of your windows.
To see what shutters would look like in your window, why not download the JASNO app for iPhone, iPad2, iPod Touch and Android? This app visualises shutters and wooden blinds in the windows of your home. In just a few steps, see what shutters would look like in your windows.
How long is the warranty on shutters?
We at JASNO want you to be confident in the quality of our products. We are happy to offer an extended warranty on our products. Make sure you keep the proof of purchase.
On our shutters, we offer a 3-year warranty on manufacturing errors and paint discoloration. If you register on the warranty website, this is extended to 4 years.
Keen to hear the conditions? Take a quick look at our warranty page.
What is the delivery time for shutters?
From the moment JASNO receives your order, the delivery time for shutters is approx. 8-10 weeks.
As standard, shutters are transported by train.
How child safe are shutters?
Shutters involve no cords or other parts that reduce child safety.
Can shutters be used for special window shapes?
Shutters offer one of the few solutions available for special window shapes. Because JASNO produces all of its shutters made to measure, we can create any shape you require. Special window shapes specifically do full justice to shutters from JASNO.
Can shutters be placed below stained glass windows?
Shutters can certainly be placed below stained glass windows. Whereas with curtains the stained glass is covered, by installing shutters below the stained glass window section, you only cover the transparent window using the shutters. As a result, with the shutters closed, you can still enjoy the stained glass, from inside!
Can shutters be combined with blinds?
Our shutters are available in the same colours as our blinds. By opting for wooden shutters, the differences between the two product types are reduced even further. In other words, shutters can be perfectly combined with blinds, even in the same room.
Are JASNO shutters available with electrical operation?
We are not able to supply electrically operated shutters. This makes it impossible to order shutters with a remote control for domotic systems.
Frequently asked questions about JASNO blinds
What are blinds?
JASNO blinds are window coverings that help you create a unique atmosphere in any room in your home. The blinds can be assembled according to your wishes. You can choose the colour, the louver width, the cord buttons and make a free choice from the ladder strips and cord collection.
What should I look out for when buying blinds?
When buying blinds always remember the following:
• Paint finish. Thanks to the scratchproof, moisture-proof and UV-resistant paint finish, blinds with a paint or wood stain coating are also suitable for bathroom windows. Part of the JASNO standard: the sides of the wooden louvers are also colour finished.
• Moisture resistance. Our wooden blinds are suitable for use in a bathroom or wellness area.
• Cord buttons. JASNO supplies its cord buttons in the same colour as the louvers.
• Bottom rail. The bottom rail from JASNO is trapezium shaped, thereby preventing any damage to the windowsill.
• Width and height. JASNO is able to produce wooden blinds up to a maximum width of 308 cm and height of 304 cm.
• Warranty. JASNO offers a 3-year warranty for manufacturing faults and paint discoloration. Following registration on the warranty website, this warranty period is extended to 4 years.
Do blinds offer an effective blackout?
The characteristic of our blinds with privacy-model is that the cords run up and down the front and back of each louver rather than through holes drilled in the middle of the louvers. As a result, these so-called privacy model blinds deliver an extra blackout effect, a clean look and more privacy.
Can I also use blinds in the bathroom?
Our wooden blinds are suitable for use in the bathroom, where they can cope with condensation and the occasional splatter with water. However, you must make sure that the blinds are not placed in direct contact with water.
What is the difference between blinds and luxaflex?
Luxaflex is a brand selling blinds. Over the years, Luxaflex has become a household name (in the Netherlands) for the window decoration known as a horizontal blind or venetian blind. JASNO sells blinds, in the same way as Luxaflex.
How do I clean blinds?
Blinds are a low-maintenance product.
Dust and light soiling can be easily removed with a feather duster or Swiffer. Remove stubborn stains with a damp cloth. Avoid the use of aggressive cleaning agents, since these can damage the paint.
Can I fit blinds in a kitchen?
Wooden blinds from JASNO are treated with a special paint. This makes them perfectly suitable for windows in a kitchen. Condensation and the occasional splatter with water are not a problem. However, blinds should never be placed in direct contact with water.
Can blinds be fitted in a bay window?
Because JASNO blinds are always made to measure, they are certainly also suitable for use in a bay window. In addition, our wooden blinds have a natural light insulating effect. This characteristic makes JASNO wooden blinds perfect for bay windows. They make your bay window cooler in the summer while in the winter you can open the blinds wide, to allow any warmth from the sun to enter the room.
How do I operate blinds?
Blinds are operated using cords. Using the tilt cord, you can tilt the louvers to the required position and so determine the amount of light entering the room. With a pull cord, you can raise or lower the louvers.
Are blinds available with electrical operation?
This is certainly an option. The operating system for blinds is available in two variants. With an operating chain or Dooya remote control.
With the Dooya operating system, blinds are operated with a Dooya remote control device.
What louver widths are available?
Wooden blinds from JASNO are available in two louver widths: 50 mm and 63 mm.
What is the difference between ladder strip and ladder cord?
The louvers of a blind are joined together with a cord. This cord makes it possible for you to operate the louvers.
On blinds with a ladder cord, the cord runs through holes in the middle of the louver. On blinds with a ladder strip, the cord also runs through holes in the middle of the louver and these blinds are finished with a strip at the front and back.
On blinds with the so-called privacy design, the cord runs up and down the front and back of the louvers. As a result, JASNO blinds offer an additional blackout effect, a clean look and more privacy. Click here to view our collection of ladder strips.
What is the thickness of the set of louvers?
Are the sides of the louvers the same colour as the louvers themselves?
This is not standard practice everywhere, but at JASNO, the sides of the louvers are painted in the same colour as the blinds, as standard.
What is the maximum width of blinds?
Painted wooden blinds are produced for windows with a maximum width of 308 cm, wooden blinds with a wood stain finish and blinds with a matt oil layer finish are available for windows up to a maximum width of 244 cm.
If your window is wider, we can install two (or more) blinds next to each other.
What is the maximum height of blinds?
We produce wooden blinds for windows up to a height of 304 cm.
Can blinds also be used on angled windows or windows with a special shape?
No, our blinds are only suitable for use on ‘normal’ straight windows. For angled windows or windows with a special shape, we do offer an alternative. Shutters are a fantastic solution for covering these windows.
What is the price of blinds?
JASNO blinds are all tailor-made to fit your windows. The price of the blinds depends on the dimensions of the window and the collection you choose. Installation costs depend on distance and choosen solution for the situation and will therefore be calculated by one of the JASNO partners nearby.
For a more accurate price quotation, visit one of our expert dealers.
What material is used for the headrail?
As standard, the headrail of JASNO blinds is made from steel.
Can I see what blinds would look like in my windows?
There are plenty of examples of fitted wooden blinds on social media and on our inspiration page. Maybe you will find something that matches the situation in your home.
To find out what our blinds would really look like in your windows, you can download the JASNO App for iPhone, iPad2, iPod Touch and Android. This app visualises the look of shutters and blinds in the windows of your home. Follow a few simple steps to see for example what our blinds would look like in your kitchen window.
How long is the product warranty on blinds?
We at JASNO want you to feel confident with the quality of our products. We are therefore happy to offer an extensive product warranty. Make sure you keep the proof of purchase.
On our blinds we offer a 3-year warranty for manufacturing errors and paint discoloration. If you register on the warranty website, we extend this warranty to 4 years.
What is the delivery time for blinds?
From the moment JASNO receives your order, the delivery time for blinds is around 8-10 weeks.
As standard, blinds are transported by train.
How child safe are blinds?
The chains and cords of our window decorations are protected in several ways, to prevent entanglement.
Blinds are operated with a pull cord. They should be attached around the cord holder, out of the reach of children. Make sure you do not join up the security cord cutter. This may prevent the cutter functioning correctly.
Can blinds be combined with other window decorations?
Our shutters are available in the same colours as our blinds. By opting for wooden shutters, the differences between the two products are reduced even further. In other words, shutters can even be perfectly combined with blinds, in the same room.